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If you are not fully satisfied with an item and wish to return or exchange it PLEASE CALL US FIRST for an RMA #.

• All returns made to Diesel Power Products must be in the original box with all parts included.
• All returns must be sent with a copy of the original receipt, explanation of the problem and a RMA #.
• All returns for full credit must be received by Diesel Power Products within 30 days of the product being received by the customer. (determined by UPS tracking #)
• Customer is 100% responsible for all shipping costs on returned items.
• Credit will be issued after the product and its contents are inspected and found to be in brand new condition as shipped to the buyer. Exceptions on condition may be made for products manufactured by Diesel Power Products such as foam sleeves, Cool Hoses and Turbo Air Guides.
• In general we don't charge a re-stocking fee for returned items. However, if the item was special order or shipped direct from the manufacturer we reserve the right to charge a re-stocking fee of 5%-25% on a case-by-case basis depending on what the manufacturer charges us.
• Shipments refused by you (the Customer) and returned back to Diesel Power Products will carry an automatic 15% re-stocking fee deducted from the total credit owed.

• Product has been installed and or used. (may not apply to items manufactured by Diesel Power Products such as foam sleeves, Turbo Air Guides, and Cool Hoses).
• Product has been damaged from an attempt to install and/or use.
• Product is shipped back without original box, manual and/or parts.
• Seal on electrical parts is broken.
• Product serial number does not match what was originally shipped to buyer.-Product is deemed not re-saleable due to customers actions.