FREE SHIPPING POLICY
Power Products Unlimited offers free Economy Shipping on most non oversized
orders that total over $100 within the lower 48 states. Economy Shipping
takes 6-10 business days to reach customers. We recommend upgrading to
UPS Ground for faster shipping. Some Oversized items have a required
freight charge. In addition to shipping direct from our main warehouse, we also ship from 10 warehouses scattered throughout the US
and have the ability to ship direct from many of the manufacturers that
we carry. If possible we will always ship your products from the closest
We offer free Next Day Shipping on
Edge Products, Banks Tuners, Mads Electronics (Smarty), PPE,
DiabloSport and TS Performance Tuners/Downloaders priced over $200.
Simply choose Free Economy Shipping to receive Free Next Day Air on tuners mentioned above.
All Free Shipping offers ONLY
apply to the lower 48 states. In some cases we will extend the offer to
Alaska, Hawaii and Canada but this is on a case by case basis and
applies to call in orders only. We cannot offer free shipping to international orders. We are working on a separate international checkout that will assist with all Canadian and overseas orders.
FREE SHIPPING MATCH POLICY
So you found the product and/or
products that you want at Diesel Power Products but found that someone
else offers free shipping on that particular product and we don’t.
Simple….give us a call or shoot us an email, we will do our best to
match the offer.
GENERAL SHIPPING & DELIVERY POLICY
We do everything in our power to get
your order processed and shipped in the shortest time frame possible.
Most orders will ship out either same day or within 1-2 business days,
some exceptions may include back ordered items or items shipped directly
from the manufacturer. Please allow three (3) to ten (10) business days
for delivery of in-stock items. Items ordered together are not
necessarily shipped together. We will notify you if any item cannot be
shipped within 30 days. If you would like to check inventory or
estimated ship date please contact us via phone or e-mail.
DOMESTIC SHIPPING OPTIONS
Economy Shipping -
This option does not include a standard tracking number, only delivery
confirmation is available. This is the slowest method of shipping and
often takes 6-10 business days for delivery. We reserve the right to
automatically upgrade this shipping option to UPS Ground if we see fit.
UPS Ground - This is our preferred method of shipping. A tracking number will be available usually within 1 day of shipping.
UPS 3 Day Select - This shipping option will guarantee delivery 3 business days after it is picked up. A tracking number will be available usually within 1 day of shipping.
UPS 2nd Day Air - 2 day shipping via air transport. The cutoff for 2nd Day Air is 1:00pm PST in most cases. A tracking number will be available usually within 1 day of shipping.
UPS Next Day Air -
Next day air transport. The cut off for next day air is 1:00pm PST in
most cases. Also, it is not available for all parts. If we cannot ship
it Next Day Air, but the site said it could, we will contact the buyer
and let them know. A tracking number will be available usually within 1 day of shipping.
exclusively through UPS* on most orders considered non-truck freight. We will only ship to the 50 U.S. states and Canada.
In the event that you, the customer, places an order to an International
address other than Canada, we reserve the right to
cancel the order and issue a full refund. For customers in Alaska, Hawaii and Canada please consider calling in your order so we can arrange suitable shipping.
Separate Shipping and Billing Addresses
If you choose to use 2 different
addresses for your order and you have not purchased parts from us
before, it might cause a delay in shipping due to the verification
process. If the delay in shipping concerns you, please call in your
For your protection and ours, we ship
almost all packages with a signature required for delivery. If you
specifically want us NOT to require a signature for delivery, please
make a notation in the "Order Comments" field you see on the order form.
PLEASE NOTE: Any insurance claims for
damaged items and/or stolen goods from your doorstep that are NOT
honored by the shipping carrier because you requested a signature not be
required for delivery is NOT our responsibility. We will not cover the
*Some items shipped directly from the manufacturer or alternative supplier may arrive via Fedex or USPS.
UPS MY CHOICE
UPS My Choice offers home deliveries
that fit the way you work and live. With UPS My ChoiceSM, you decide
where and when your packages arrive. Learn More
UPS My Choice enhances your home delivery experience
Get unparalleled insight into the delivery of your packages and control
where and when they arrive. With two membership levels to choose
from--UPS My Choice or UPS My Choice Premium--you can decide how much
control you need.
Always know the status of deliveries to your home
With UPS My Choice Delivery Alerts, you'll get the most up-to-date
information about deliveries to your home --you won't even need any
And with the UPS My Choice Delivery Planner, Premium Members get a day,
week, or month view of incoming packages. That makes it even easier to
plan home deliveries around your busy schedule.
You decide where and when your packages will be delivered
Not going to be home for a delivery? As a UPS My Choice Member, you can
have your packages delivered to The UPS Store or even held for pickup at
a UPS Customer Center.
And you can give authorization online for UPS to deliver packages
without a signature for drop-off when you're not going to be home to
sign in person.
we operate out of Spokane, WA, we have shipping warehouses all across
the country. We do this because it usually speeds up the shipping to our
customers. With multiple warehouses, most of our parts will reach the
customer faster then if we shipped everything out of Spokane, WA. If you
want to know which area of the country a part will be shipped out of,
just give us a call. Also because we have multiple warehouses, we
sometimes will ship a part a longer distance because the warehouse
nearer is out of stock.
MILITARY BASE (APO/FPO) SHIPPING OPTIONS
CANADIAN SHIPPING FEES
We've teamed up with UPS to help reduce your total inbound shipment cost.
appreciate our customers in the great white north so Power Product
Unlimited has joined the UPS "E-Tailor Brokerage Program" which
significantly reduces inbound shipment fees for residential deliveries
How it Works:
Canada Customs requires Canadian recipients to pay applicable duties and taxes on each shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of goods (e.g. excise tax). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importer’s behalf.
Your order will be shipped under UPS’s e-Tailer Brokerage Program (eBP), where eligible shipments imported into Canada are subject to applicable duties and taxes as well as an average of $10.00 flat brokerage fee ($4.00 USD entry prep fee + $6.00 CAD bond fee on ground shipments; $10.00 CAD bond fee on air shipments) for shipments valued below $200.00 USD.
Additional fees will apply on shipments over this value. Shipments valued at $200.00 CAD and above and/or being imported to Canada for commercial purposed and/or subject to specialized clearance may incur additional fees.
Please, be aware that UPS will request payment of these charges at the time of delivery. You have the ability to call UPS ahead of time (1-800-742-5877) to pay these charges, eliminating the need for payment on delivery.
- These fees do not include GST, HST, or any other taxes applicable to the package value and the UPS delivery services.
- The fees shown do not include the shipping cost that is applied to your order at checkout.
- Bond fee is calculated as 2.7% of the duty ad tax outlay, or a minimum of $6.00 on Ground and $10.00 on Air
- In certain instances when a product is drop shipped directly to you from the
manufacturer, we are unable to use our UPS account, meaning the E-Tailor
Brokerage Program will not apply. If you are concerned whether your product
will apply to this program, please contact us.
We currently are unable to ship to military bases through our online
checkout because our default shipping supplier, UPS, does not offer any
shipping options for Army Post Offices or Fleet Post Offices. If you
would like us to ship your order to an APO or FPO, then please give us a
call at 888-993-4373 and we can manually process your order over the
phone and ensure your order is shipped via USPS to avoid any potential
FREE T-SHIRT FOR ACTIVE SERVICE MEMBERS
When you call in, make sure to tell us you are an active service
member and give us your shirt size and we will include a free t-shirt
with your order.