In order to understand what a core charge is, you must first understand what a core is. In the automotive industry, most products are manufactured from brand new materials. However, numerous products are also remanufactured, meaning that the manufacturer of the product takes a used product, typically removed from a vehicle, disassembles, and replaces all worn components of the master product. A great example of this is in regards to automatic transmissions in which the manufacturer takes an existing transmission, replaces all of the inner working components, such as the torque converter, valve body, etc. and merely reuses the case.
Because aftermarket manufacturers require a steady stream of incoming cores to build, they charge a deposit on the core, known as a core charge, that is refunded upon receipt. In some cases, the core is not reusable, such as in the event of a cracked case, at which point the core deposit would not be credited as the core component is not reusable.
If you plan on returning your core you have two options.
OPTION 1: You can accept it, which means you will be charged for the part AND the core at time of purchase. You still have the option to send it back, and if you do, the core will be refunded back on the card used, presuming the core meets core criteria and the core is returned within 21 business days from originally receiving your order. If you have outstanding circumstances that would not allow the return to occur within 21 days, please contact us.
OPTION 2 You can defer the core charge. If you defer it, you will not be charged a core at time of purchase. You will have 21 business days from the day you receive it to send it back. As long as the core is received within the 21 business days, you will not be charged. If 21 business days goes by and you do not send it back, the card on file will be charged the core amount. You still may send it back, and once received, we will issue the core amount as in store credit, pending any limitations as set forth by the manufacturer.Core deferral is limited to payment by credit card only.